Now Hiring - Inside Sales Representative in Madison Heights, MI

We are looking for a motivated and well-spoken Inside Sales Representative to join our sales team. The Inside Sales Representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.

Responsibilities include:

• Communicating with customers, making inbound/ outbound calls to potential customers, and following up on leads.
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information per email.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.

Education & Experience

• Post-secondary education or equivalent
• Previous experience in an inbound/outbound call center or a related sales position preferred.
• Experienced in e - commerce online sales using live chat/ email/ phones.
• Proficiency in Microsoft Office and CRM software such as [please apply online] communication skills, both verbal and written.
• Good organizational skills and the ability to multitask.
• Excellent phone and cold calling skills.
• Exceptional customer service skills.
• Strong listening and sales skills.
• Efficient and accurate typing speed at least 30 wpm - 40 wpm.
• Ability to achieve targets.

Job Type: Full-time

Pay: $24,861.41 - $40,000.00 per year

Benefits:

• Health insurance

Experience level:

• 3 years

Shift:

• Day shift

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Madison Heights, MI 48071: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 3 years (Preferred)

Work Location: In person